BSAVA Manual of Small Animal Practice Management and Development

Overview:
A BSAVA manual addressing the business, leadership and development aspects of running a small animal practice. It covers financial management, human resources, marketing, clinical governance and practice growth. Legal and regulatory responsibilities are explained in a UK context with broadly applicable principles. It helps owners and managers build sustainable, high-quality practices.

Key Topics Covered:

• Financial management and key performance indicators
• Human resources and team development
• Marketing and client communication
• Clinical governance and quality improvement
• Health and safety and legal compliance
• Strategic planning and practice development

Target Audience:
Practice Owners, Practice Managers, Clinical Directors